Coronavirus Communication – update 24.06.2020

This note is a further update to the communication dated 13.05.2020.
 
We are pleased to advise that we are operational in all of TR’s 32 global locations. We have adapted our working hours for staff to accommodate safe distancing and childcare issues, and we have embraced home working to maintain our service to our customers. We have a robust “return to work protocol “in place which is published on the TR website.
 
We have had many notifications from customers advising us that they classed us as an “Essential Supplier “and that their businesses needed our parts. This was particularly useful as it allowed us to remain open and in turn, we were able to support the heightened demands from the Medical and Infrastructure industries.
 
During the height of the pandemic and as it moved around the world, we like you have faced challenges, but thankfully we have maintained our supply obligations and kept our staff safe. Our Global HR Director initiated a survey that was sent to all employees to assess if we had provided advice, help and support to enable them to feel confident that we had cared for their welfare. This came back with a score of 96% indicating an overall satisfaction which we were very pleased with.
 
We are maintaining the Covid-19 Task Team calls at 7.30am each day, as we have found this useful for information sharing around the Trifast Group, and in dealing promptly with any type of concern. We will continue to do so until we are sure that the situation is back to what is becoming known as the “new normal”. 
 
If you need any further information or help from us, then please speak to your TR contact and we will assist.
 
We hope you, your staff and families keep safe and well too during this difficult time.
 

Glenda Roberts - Director, Trifast plc

 

Click here to download the official TR Fastenings communication

Click here to download the Trifast - Covid-19 Return to Work Protocols document

 

Coronavirus Communication – update 13.05.2020

This note is a further update to the communication dated 18.03.2020.
 
We hope that you, your families and colleagues have kept safe and well during this Pandemic. These are unprecedented times, and throughout the last 15 weeks we have faced the challenge of managing the effects of the virus within our 32 global locations as it spread from Asia, into Europe and laterally the USA.
 
Very early on we set up a Covid-19 Task Team at Board level supported by senior people across all disciplines. This Team meets on Skype every morning at 7.30 am to assess any issues and to put any required actions in place. We have micromanaged the parts that we supply to our customers on a daily basis, and we can confirm that we have not failed to support any customer. There have been challenges, but we have succeeded in maintaining our Supply Chain throughout.
 
We have been very fortunate as our sites have remained open, albeit with reduced staff and different shift patterns. This has been helped by the fact that we are an “Essential Supplier”, as we service many sectors including: Medical; Defense; and Communications 5G.
 
We have been inundated with customer requests for proof that their stocks were not at risk, in many different document formats. Due to the time required to complete all these documents, we have instead communicated regularly in writing to our customer base assuring customers that if our stock fell below a certain level, and if we had a concern, that we would notify them in plenty of time to work together to find a solution. This has not been necessary as we had adequate stocks, and therefore the integrity of the supply chain has been maintained as we have not had to change sources or deviate from any agreed processes. These communiques are available below.
 
The next wave of communications that we are seeing from our customers has been about the plans we have in place for safe working and our return to work protocol. I attach below the internal TR document which I am pleased to be able to share with you, and I hope that this answers any questions that you may have.
 
Unfortunately, we are unable to answer all the detailed requests that we are receiving. Should we have any type of supply concern with your parts then we will contact you in a timely manner to discuss or resolve. I can reassure you that we are doing everything in line with the WHO rules and those of the individual governments within the countries that we operate in.
 
I hope that we can take this opportunity to choose a ‘New Normal’ as we all review the things that we have previously considered ‘unchangeable’ and move forward together in the best possible way.
 
Yours sincerely
On behalf of TR Fastenings Ltd

Maddy Webb - Director of Quality

 

Click here to download the official TR Fastenings communication

Click here to download the Trifast - Covid-19 Return to Work Protocols document

 

Coronavirus Communication – update 18.03.2020

This note is a further update to the communication dated 02.03.2020.
 
In the last 10 days Covid-19 has been declared a pandemic and the epicentre is now in Europe, not China and is spreading to the UK in increasing numbers. This is affecting the movement of people with restrictions on travel and necessitating different work practises being put in place to ensure a safe working environment.
 
The global Supply Chain which encompasses both product and freight has been closely monitored by our Teams since the beginning of this outbreak in China. Every “special” part is being scrutinised by these Teams daily focussing on the level of stock that ensures we meet our commitments to you. Every vendor including our own manufacturing sites has been mapped per country of origin to assess risk, and the parts supplied closely monitored.   
 
We are seeing that Chinese suppliers, a small part of our Supply Chain, are back manufacturing and shipping product to us without any issues. Our attention is now focussed on other areas where the Coronavirus may have an impact on supply. Once again, we have adequate stocks to maintain supply.
 
As in previous communications we have committed to advising you if we have an issue in supplying parts. We will advise you long before it becomes an issue and we can work together to mitigate the risk and develop a Plan B. So far, we have not had to do this.
 
We have 32 locations globally and our concern has also been for the safety and wellbeing of our staff. We have had an Emergency response plan in place since the SARS virus, but this has now been upgraded to a Covid-19 Task Force and encompasses Board members and key heads of functions who meet daily on Skype. All the relevant health and safety requirements are in place, and key staff can work remotely with full access to our systems should they need to be based at home to ensure business continuity. We will adapt to the situation as it evolves.
 
We hope you, your staff and families stay safe and well too during this very difficult time.

     
Click here to download the official TR Fastenings communication

 
Published 19.03.2020

Coronavirus Communication - 02.03.2020

This note is to update you on the actions we have taken since our last communication.

Initially the concern was contained to China and Hong Kong. We have a very low percentage of product that comes from this area, so it was relatively easy to assess the supply situation. Standard product is not an issue as we have substantial stocks around the Group. The focus has been on special parts to customer drawings and in establishing the stock levels in TR locations outside of China, including the stock that is in transit to us. We set a criterion to flag up any part where we had less than 12 weeks stock, and then a plan of action would be put in place if we assessed a risk to your supply chain. At this stage we would have informed you so that we could work together to mitigate the problem part. So far that has not proved necessary.
 
We mapped each City in China where we had a vendor and then established if they were close to the epicentre of the virus in Hubei province. Each major city had local government rules applied to them regarding how and when they could return to work, and our vendors have been very supportive in supplying information to assist. We are now seeing a slow return to work and product is being despatched with a few exceptions. We have over 85 staff in China, and our first concern was for their safety and that of our vendors. We have 8 TR manufacturing sites, and thankfully these were all outside of China.
 
However, as you know the virus has spread to other areas, so we are repeating the exercise we conducted in China and have extended this to supplies coming from Japan, Taiwan and Italy etc. Our focus is in ensuring that we do not give you a supply problem, but we are being inundated with requests for information by part number, country of origin and stock status etc. This is totally understandable, but we are getting requests from many customers in different formats etc, and it is proving difficult to answer all of them. Instead as a Reliable supplier we will commit to informing you if we have a supply concern.
 
TR sourcing, purchasing and sales teams are better focussed on working through any issues, communicating with our vendors and constantly assessing our supply position. Thank you for your anticipated understanding.
 
Assuring you that we are doing everything we can to support during this very difficult time.
 

Click here to download the official TR Fastenings communication.

 
Published 02.03.2020

Related Article

BIAFD Update: Industry and Logistics in China - 05.03.2020

RBS Economics reckons 80% of large and medium sized businesses in China were back at work, albeit at less than full capacity, on 25 February.
 
Lloyds Loading List reports that container truck driver are quickly returning to Ningbo port, following policy support to unclog port traffic. The report says 7,300 drivers were operational on 22 February, up from 1,700 a week previously. Daily pickups were above 3000, compared with 600 when the port resumed work on 10 February. The city has 21,000 container trucks with 25,000 registered drivers.

Separately LLL reports that major Chinese container ports are beginning to permit direct load and pick up of cargo from ships at berth to expedite handling. A pilot started in Shanghai port on 1st March, with Guangzhou and Tianjin reported to be implementing similar strategies. 

The WHO Covid-19 status report for 1 March shows 579 new virus cases confirmed in China, taking the total to 79,968. New cases in Hubei province increased for the second day running following a period of decline. However, the number of new daily confirmed cases across the rest of China was nine. 66,907 of the cumulative total of Chinese cases were in Hubei. 

Outside of China there were 1160 new confirmed cases, affecting 58 countries (+5) with 104 deaths (+18). The number of countries reporting local transmission of the virus increased.

Published 05.03.2020

Coronavirus Communication - 30.01.2020

This note is to advise you of the actions that we are taking in relation to the virus in Hubei province in China to assess any Supply Chain impact. The Chinese Government has as a precaution extended the Chinese New Year holiday period until the 10th of February as part of their virus control plan.
 
We have over 85 staff in China, and our first concern was for their safety and that of our vendors. We have 8 TR manufacturing sites, and thankfully these are all outside of China.
 
Once that was established we immediately turned our attention to the Supply Chain. We have a very low percentage of product that comes from China so it has been easy to assess the supply situation. Standard product is not an issue as we have substantial stocks around the Group. The focus has been on special parts to customer drawings and in establishing the stock levels in TR locations outside of China, including the stock that is in transit to us.
 
We have been in communication with our Chinese vendors who will advise their stock, WIP once they return to work. Currently we believe we can maintain the Supply Chain to you and we will constantly monitor the situation and give updates via the website www.trfastenings.com
 
Assuring you that we are doing everything we can to support during this very difficult time.
 

Click here to download the official TR Fastenings communication

 
Published 30.01.2020

Related Article

BIAFD Update: Chinese factories beginning return to work - 11.02.2020

Initial information from China indicates some but not all fastener factories are returning to work. Few are so far operating at full capacity. 

Reported operating levels in some larger plants are around the 80% mark, with more workers expected to return. Some factories say they are back to full strength, others significantly lower with some not expected to return for at least a few more days.  

Delays in reopening may relate to whether companies are able to demonstrate compliance with local government requirements, which include reporting worker identities, residence and health, as well as instituting hygiene measures, health monitoring and reporting. 

Official figures on the 2019-nCoV outbreak show the number of new confirmed cases in China has fallen in recent days although the death toll has now topped 1000. There are, however, continued questions about the accuracy of official numbers compared with the reality on the ground.

Reuters and others continue to report difficulties with road freight, with drivers unable to leave/enter cities and the number of available drivers still curtailed by those unable to travel back to work. Cross national border traffic is severely restricted with reports this is limiting the flow of materials from China into Vietnam particularly. 

Container shipping lines have voided sailings from Chinese ports over the last week in response to low traffic volumes. As factories return to production capacity is likely to come under serious pressure, with probable delays for some, most likely lower profitability, containers. 

Chinese ports are reported operational over the last week, although traffic has clearly been curtailed, and there are still some reports of worker shortages.
 
Published 11.02.2020

For more information contact info@trfastenings.com